How Facebook’s ‘Community Pages’ and Privacy Changes Impact Brands

Facebook has launched  several new policies and features since the F8 Conference ‘Crusade of Colonization’ which has resulted in a large backlash from media around user privacy.  It’s not clear if beyond the vocal media if users will leave the site in droves.  Perhaps more importantly,  Facebook launched “Facebook Community Pages” (read the official post) … Continue reading How Facebook’s ‘Community Pages’ and Privacy Changes Impact Brands

Google Reader tells Google what you Like and what to Index

While most of the Facebook’s generation kids who populate the Internet nowadays have no idea about what RSS feeds are (but likely “follow” CNN on Twitter), there is still some percentage of tech-savvy people (me included) who take a look to their favorites feeds every morning before starting their day. Not many RSS feeds reader … Continue reading Google Reader tells Google what you Like and what to Index

Trending: Contrite Facebook CEO promises new privacy controls

Buffeted by privacy snafus and the lingering fallout from a damning, years-old instant messaging thread, Facebook chief exec Mark Zuckerberg switched into full-on damage control Monday, confessing that the sprawling social network had "missed the mark" when it comes to its complex privacy controls — and pledging to do better. In an open letter published … Continue reading Trending: Contrite Facebook CEO promises new privacy controls

Why Your Company Needs to Embrace Social CRM

If you have been tracking conversations around social media for business, you have undoubtedly come across people talking about Social CRM. If you are anything like me, the first time you heard it, you probably rolled your eyes and said, “Ugh, another social media buzzword!” And while I do take issue with the jargon itself … Continue reading Why Your Company Needs to Embrace Social CRM

Study Shows Time Pays With Social Media Marketing

Have you asked this question: Is the time I invest with social media really worth it?  Whether you’re new or an old hat with social media, chances are you’ve wondered if the time commitment is really worth the return on investment (ROI). Make no mistake about it:  a true investment of time and resources is … Continue reading Study Shows Time Pays With Social Media Marketing