Image via CrunchBase Tell me again why I should monitor my brand online?The spotlight — or maybe the flood light — shines on bad customer service online. Companies should worry about public complaints and reports of their brand failures more than ever, suggests a new report from RightNow and Harris Interactive. Contrarily, they stand to … Continue reading Study: 82% Of U.S. Consumers Bail On Brands After Bad Customer Service
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Breaking: Facebook Places, Pages merge is broken
Last week, I finally got control over my Facebook place and immediately I went to merge it with my page. No joy! I brought the issue to the attention of Facebook and this was there response: "We are aware of the problem that you described and apologize for the inconvenience. Unfortunately, we do not have … Continue reading Breaking: Facebook Places, Pages merge is broken
Email vs. snail mail
via royal.pingdom.com
All Signs Point to Social Media 2 « Jag did it!
via jagdidit.com Commercial signs are a great way to generate leads -- especially when they are combined effectively with social media! Learn how. Sign up here ... Related articles Who owns the top 5 websites in Kewaunee County? (e1evation.com) The signs point to social media (e1evation.com) What to Do About the 10 Things Social Media … Continue reading All Signs Point to Social Media 2 « Jag did it!
No new iPhone? No worries with these great Android smartphones
Is it possible to love a phone? Oh, yes -- I looove both of these... The Nexus S 4G from Google offers a stripped-down Android experience free from unnecessary pre-installed ‘bloatware’ apps common on many other phones. This highly customizable device is ‘pure Google’ and many Android users will prefer this experience to the bells … Continue reading No new iPhone? No worries with these great Android smartphones
Where is inbound marketing headed?
via holykaw.alltop.com Comment or 'connect' so we can talk about how this applies to your organization...
#hottoppix for June 7, 2011
Things we've been tracking in the past 24 hours... Social Media rivals email for small business marketing June 7, 2011 Why You Should Buy a Desktop Computer June 6, 2011 Clowns, Charlatans, and Social Media Name Calling June 6, 2011 A blueprint for the perfect blog post June 6, 2011 All … Continue reading #hottoppix for June 7, 2011
10 Tips for Opening Your Next Blog Post
Having trouble posting? Listen to Darren Rowse...We all have a message drummed into us throughout life: people make snap judgements on you based upon the first impression you give. In many instances, those judgements are lasting ones.* The same is true for your blog posts. Your opening line really does matter—readers will make a snap … Continue reading 10 Tips for Opening Your Next Blog Post
Let’s roll, Nilofer!
Nilofer Merchant is a kick-a$$ woman from Silicon Valley about whom I have posted several times before [search box!]. Here she is at TED speaking about innovation... I think you can why I've been blown away by her for years -- she's a deep thinker and engaging communicator, Nilofer totally rocks! Well, today Nilofer just … Continue reading Let’s roll, Nilofer!
How to use Facebook for business…
Image via CrunchBase...is a hot topic in every social media seminar I do. John Jantsch has some excellent guidance in this article..."Facebook continues to grow in popularity with small business to the point where it’s no longer a matter of if you should be utilizing this platform as how. It’s really no surprise to me … Continue reading How to use Facebook for business…