Apparently I am or my college-aged son thinks I am because I'll friend ANYONE in Facebook! My selectivity actually comes at the list level where I manage all kinds of subgroups. Here are my thoughts on the topic...
Tag: Facebook
‘Socialize’ your email…
No, I'm not talking about a plan for government to provide free email for all -- that's Google's job! What I'm talking about is using your email to drive people to your home base or social media outposts. I advertise where I hang out online, what chat channels I use and what my latest blog … Continue reading ‘Socialize’ your email…
Rapleaf Study of Social Network Users vs. Age
New information on social networking usage..."It's no surprise that social media is still dominated by 14-24 year olds. Rapleaf conducted a study on 49.3 million people in our database (aged 14-74), looking at social graph information across social networks such as Myspace, Facebook, LinkedIn, and Flickr. The following are some of the highlights of the … Continue reading Rapleaf Study of Social Network Users vs. Age
Welcome…
...to all my new friends from the Green Bay Chamber of Commerce 'How to be a social media rockstar' event -- it was great to meet you all at St. Norbert yesterday! Your heads are probably all swimming from all the content I crammed into the preso yesterday. Is there anything you'd like me to … Continue reading Welcome…
Does a New Website Hold the Secret to Great Customer Service? | Fast Company
"Can online networking deliver us from the evil of bad customer service? Thor Muller is betting that 'people-powered customer service' will trump outsourcing and the impersonal call center. Muller is CEO and co-founder of getsatisfaction.com, a user-driven customer service community. Launched in September, 2007, the site provides forums where customers discuss problems with products and … Continue reading Does a New Website Hold the Secret to Great Customer Service? | Fast Company
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