Ben & Jerry’s Drops Email Marketing In Favor of Social Media

Ben & Jerry's Ice Cream of Vermont announced in an email to their subscribers last week that they will be discontinuing their regular email marketing campaigns, in favor of social media. This was a major surprise - Usually, I think of social media and email marketing as having a close relationship and that they are … Continue reading Ben & Jerry’s Drops Email Marketing In Favor of Social Media

Social Media is the Servant of Strategy Not the Master

Embracing social media should not mean organizational change, it should change the organization. I now take the organization’s current strategic plan, CEO’s vision, mission statement and make those the metrics of a social media strategy. If a non-profit has a strategic objective to “further engage current donors”, with 600 million people on Facebook it is … Continue reading Social Media is the Servant of Strategy Not the Master