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Understanding the latest Facebook resdesign

Posted on by Todd Lohenry in Technology

httpv://www.youtube.com/watch?v=hp6TkzuKfDE&feature=player_detailpage This is an old post that has been reposted, but if you're going to master Facebook, you have to be prepared to watch a lot of this type of video -- Facebook is constantly in a state of flux and they can and they will and they do change things in a moment's notice. … Continue reading Understanding the latest Facebook resdesign →

I’m working on a presentation…

Posted on by Todd Lohenry in Social Media, Technology

...on the Top 10 Tactics and Tools for Social Media. Here's my mindmap. What's missing? You can grab the map and move it around or make it full screen if that helps by using the menu bar at the bottom of the map... http://www.mindmeister.com/maps/public_map_shell/30396771?width=500&height=400&zoom=1

Stuff I saved in ‘Reader’ on April 6, 2011

Posted on by Todd Lohenry in Blogging, Social Media, Thoughts

The Tech Archive: 30 years of mobile computingApril 5, 2011 Use Multiple Online Cloud Storage Services for Free and Organized Backup [Backup]April 4, 2011 6 Internet Safety Games To Help Kids Become Cyber SmartApril 4, 2011 Google's new cloud-based Android Music app leaks out (Donald Melanson/Engadget)April 5, 2011 [Mindmaps] Thought Leadership Content Creation Is as … Continue reading Stuff I saved in ‘Reader’ on April 6, 2011 →

5 Tips for Improving Your Social Customer Service

Posted on by Todd Lohenry in Social Media, Trends

Image via CrunchBase Back in the day, if you wanted support from a business, you had to go to where the business’s reps were. Be it via an 800 number, support forums, e-mail or chat, the business would set the rules about how quickly your inquiry was addressed. But with social media growing as a … Continue reading 5 Tips for Improving Your Social Customer Service →

Microsoft’s Ballmer Rips on Google…

Posted on by Todd Lohenry in Linux, Technology

Image by Getty Images via Daylife If there were ever a CEO who was rearranging deck chairs on the Titanic without knowing it, it's Steve Ballmer. Read on... "Steve Ballmer must be on crack. Or something. In a fascinating interview with the Financial Times, Ballmer has the cheek to call Google a one-trick pony (this … Continue reading Microsoft’s Ballmer Rips on Google… →

Is Groupon a Good Deal for Small Business?

Posted on by Todd Lohenry in Social Media

In order to stimulate interest, businesses are told they have to discount goods and services by at least 50 percent. Even deeper discounts of up to 80 percent are encouraged. On top of that, the group buying site keeps as much as 50 percent (more perhaps?) of the amount the merchant brings in. You do … Continue reading Is Groupon a Good Deal for Small Business? →