Building the case for social media, part 1

Thanks to Brian Solis for curating these videos and calling them to my attention...Your businesses faces great change. This statement is true about customers, competitors, and everyone else affecting market behavior. The question is, what are you going to do about it? Customer engagement, and specifically customer engagement in social media offers many benefits that … Continue reading Building the case for social media, part 1

Study: 82% Of U.S. Consumers Bail On Brands After Bad Customer Service

Image via CrunchBase Tell me again why I should monitor my brand online?The spotlight — or maybe the flood light — shines on bad customer service online. Companies should worry about public complaints and reports of their brand failures more than ever, suggests a new report from RightNow and Harris Interactive. Contrarily, they stand to … Continue reading Study: 82% Of U.S. Consumers Bail On Brands After Bad Customer Service

Breaking: Facebook Places, Pages merge is broken

Last week, I finally got control over my Facebook place and immediately I went to merge it with my page. No joy! I brought the issue to the attention of Facebook and this was there response: "We are aware of the problem that you described and apologize for the inconvenience. Unfortunately, we do not have … Continue reading Breaking: Facebook Places, Pages merge is broken

All Signs Point to Social Media 2 « Jag did it!

via jagdidit.com Commercial signs are a great way to generate leads -- especially when they are combined effectively with social media! Learn how. Sign up here ... Related articles Who owns the top 5 websites in Kewaunee County? (e1evation.com) The signs point to social media (e1evation.com) What to Do About the 10 Things Social Media … Continue reading All Signs Point to Social Media 2 « Jag did it!

No new iPhone? No worries with these great Android smartphones

Is it possible to love a phone? Oh, yes -- I looove both of these...  The Nexus S 4G from Google offers a stripped-down Android experience free from unnecessary pre-installed ‘bloatware’ apps common on many other phones. This highly customizable device is ‘pure Google’ and many Android users will prefer this experience to the bells … Continue reading No new iPhone? No worries with these great Android smartphones

#hottoppix for June 7, 2011

Things we've been tracking in the past 24 hours... Social Media rivals email for small business marketing June 7, 2011   Why You Should Buy a Desktop Computer June 6, 2011   Clowns, Charlatans, and Social Media Name Calling June 6, 2011   A blueprint for the perfect blog post June 6, 2011   All … Continue reading #hottoppix for June 7, 2011