Executive Coaching for Leadership Bad Behaviors: Habits That Hold You Back | Working Resources Blog

"When there are conflicts in the workplace it is usually because of poor communication or interpersonal communication challenges. Leaders are challenged on a daily basis to interact effectively with others. The most successful leaders are emotionally intelligent agile. They know how to read people and are savvy in their communications.In my executive coaching practice over … Continue reading Executive Coaching for Leadership Bad Behaviors: Habits That Hold You Back | Working Resources Blog

Blogs Surpass Newspapers & Magazines in Popularity on Google

"Google Trends, a service that lets you compare the world’s relative interest in particular topics, suggests that blogs’ popularity have surpassed that of newspapers or magazines, at least on Google.And this gap between blogs vs newspapers and magazines is much wider in California and India." Click the title to see a close-up screenshot with data … Continue reading Blogs Surpass Newspapers & Magazines in Popularity on Google

Top 10 Tools to Get Blogging Done | Lifehacker Top 10

"Writing your blog should be a fun way to stretch your mind and stay connected to trends, friends, and the greater world, not another computer task that takes far too long to get done. But that's exactly what it can feel like if it takes you more time to find your post ideas, tweak your … Continue reading Top 10 Tools to Get Blogging Done | Lifehacker Top 10

Does a New Website Hold the Secret to Great Customer Service? | Fast Company

"Can online networking deliver us from the evil of bad customer service? Thor Muller is betting that 'people-powered customer service' will trump outsourcing and the impersonal call center. Muller is CEO and co-founder of getsatisfaction.com, a user-driven customer service community. Launched in September, 2007, the site provides forums where customers discuss problems with products and … Continue reading Does a New Website Hold the Secret to Great Customer Service? | Fast Company