#hottoppix for June 13, 2011

Things we've been tracking in the past 24 hours... 5 free must-have Android apps for photographers June 12, 2011   Facebook Sees Big Traffic Drops in US and Canada as It Nears 700 Million Users Worldwide (Eric Eldon/Inside Facebook) June 12, 2011   It’s Not Enough to Create Content on a Blog June 13, 2011 … Continue reading #hottoppix for June 13, 2011

#hottoppix for June 12, 2011

Things we've been tracking in the past 24 hours... The Internet Is Killing Local News, Says the FCC - Slashdot June 12, 2011   A face for radio June 10, 2011   How to access every Gmail shortcut in a second flat June 11, 2011   What the latest online research tells us June 11, … Continue reading #hottoppix for June 12, 2011

A few weeks ago…

...I did a post on 'top 10 tactics and tools for tightening your tribe' with social media. 'Tightening your tribe'? What the heck does that mean. Well, in order to understand the reference you'd have to drill down on Seth Godin's book 'Tribes' which I have been reading over and over again this summer. Here's … Continue reading A few weeks ago…

#hottoppix for June 9, 2011

Things we've been tracking in the past 24 hours... The Innovation Gap: As Product Cycles Turn, Nokia and RIM Scramble for Market Share - Knowledge@Wharton June 9, 2011   8 ways to overcome the fear of selling June 9, 2011   The Law of Emotional Connection June 8, 2011   7 Ways to Make Testimonials … Continue reading #hottoppix for June 9, 2011

Building the case for social media, part 2

Here's the second installment...For some of you, I’m preaching to the choir. Perhaps this comes across as rudimentary or common knowledge. But in my experience, social media is largely siloed in marketing departments. And for those businesses experimenting with customer engagement in social media, engagement insights and lessons are largely siloed within the service department. … Continue reading Building the case for social media, part 2

#hottoppix for June 8, 2011

Things we've been tracking in the past 24 hours... Facebook Who is Who. Do you really know your friends? June 8, 2011   Welcome to the new work-style June 8, 2011   Ultimate Blogger’s Guide to Search Engine Optimization June 8, 2011   Little things with big impacts June 8, 2011   Google Chrome Hits … Continue reading #hottoppix for June 8, 2011

Study: 82% Of U.S. Consumers Bail On Brands After Bad Customer Service

Image via CrunchBase Tell me again why I should monitor my brand online?The spotlight — or maybe the flood light — shines on bad customer service online. Companies should worry about public complaints and reports of their brand failures more than ever, suggests a new report from RightNow and Harris Interactive. Contrarily, they stand to … Continue reading Study: 82% Of U.S. Consumers Bail On Brands After Bad Customer Service

Breaking: Facebook Places, Pages merge is broken

Last week, I finally got control over my Facebook place and immediately I went to merge it with my page. No joy! I brought the issue to the attention of Facebook and this was there response: "We are aware of the problem that you described and apologize for the inconvenience. Unfortunately, we do not have … Continue reading Breaking: Facebook Places, Pages merge is broken

All Signs Point to Social Media 2 « Jag did it!

via jagdidit.com Commercial signs are a great way to generate leads -- especially when they are combined effectively with social media! Learn how. Sign up here ... Related articles Who owns the top 5 websites in Kewaunee County? (e1evation.com) The signs point to social media (e1evation.com) What to Do About the 10 Things Social Media … Continue reading All Signs Point to Social Media 2 « Jag did it!

How to use Facebook for business…

Image via CrunchBase...is a hot topic in every social media seminar I do. John Jantsch has some excellent guidance in this article..."Facebook continues to grow in popularity with small business to the point where it’s no longer a matter of if you should be utilizing this platform as how. It’s really no surprise to me … Continue reading How to use Facebook for business…